Need Some Help?
We’re here to help with orders, products, and returns.
Helpful Answers
When will my order arrive?
Orders usually arrive within 3–7 business days, depending on your location and selected shipping option.
Can I track my order?
Yes, you can track your order using the shipping link sent to your email after dispatch.
What if my item arrives damaged?
Contact our support team promptly with your order number, and we’ll help resolve the issue.
How do I return an item?
Unused items in original packaging may be returned within 14 days. Please check our return policy.
How can I use a promotion code?
Apply your promotion code at checkout before payment. Only one discount applies per order.
How can I contact support?
For product advice or order assistance, contact Shajbela Beauty through our support form.